CANCELLATION POLICY: 100% refund (less credit card processing fees) if canceled at least 60 days before arrival date. No refunds for ANY reasons within 60 days prior to arrival. We HIGHLY recommend buying trip insurance that offers Cancellations for ANY REASON.
CHECK IN/CHECK OUT: Check In time is 5:00 p.m. Est. Absolutely no early check-ins. Our cleaners need the full time allotted to ensure the home is cleaned to our standards. Check out time is 10:00 a.m. Est for all properties. Basic checkout instructions will be posted in the rental for checkout procedures. PLEASE NOTE – CAPE SAN BLAS AND PORT ST. JOE ARE IN EASTERN STANDARD TIME.
SMOKING: All of our homes are non-smoking. Smoking is strictly prohibited inside any of our homes. If any evidence of smoking is prevalent within the home, you will be charged a minimum of $1,500.00 for a deep clean.
FAMILY RENTAL: We are serious about maintaining a family atmosphere for the quiet enjoyment of all guests. We will rent to family groups, married couples, and responsible adults over the age of 25 (proof of age is required). The total number of people allowed in the home and on the property at any time is restricted to the stated limit. Absolutely no house parties are allowed. Any violators will be evicted without refund.
KEYS & ACCESS CODES: You will be provided with all necessary keys and access codes. These are not to be shared by guests with other persons and shall not be used once your occupancy has ended.
FURNITURE & EQUIPMENT: The home comes completely furnished and equipped with all items necessary for normal use and enjoyment. All of these items must remain on the premises upon your departure. If you break something or lose something that belongs in or around the home, notify the management immediately. In the event you have suggestions for things that are necessary for your enjoyment, but are not there, feel free to let the management know for future consideration.
HOMES WITH POOLS: For properties with heated pools, pool heat is available upon request for $75/day. Guests must wash off in outdoor shower prior to entering pool. Children under the age of 12 must be accompanied by an adult AT ALL TIMES while using the pool. If pool is left in bad shape and requires additional cleaning, a minimum $250 charge will apply. Pool maintenance and cleaning are provided by Going Coastal and outside contracted companies. Parties agree to allow pool personnel on the property during their stay to clean the pool, test and add pool chemicals, repair and maintain pool equipment, and turn pool heat on and off at any time.
HOMES WITH ELEVATORS: Please note the elevator may be used throughout your stay, but be aware that due to the extremely sensitive nature of residential elevators, this amenity can breakdown. If any issues arise during your stay, this will be addressed as quickly as possible, however, our remote beach location may cause delay and this amenity cannot be considered a guarantee. Children under the age of 16 are not allowed to operate elevators without adult supervision. Service calls resulting from misuse or abuse of elevator will be charged back to the guest.
CLEANING SERVICE: Rates include housekeeping service only upon departure. Linens and bath towels are included with the rental; however, we do not permit towels, blankets, or linens to be taken from the home and/or used on the beach. Damages will be assessed for any linens/towels that are missing and/or have been misused. We suggest that you bring beach towels for your enjoyment of the beach. Guests will need to provide their own paper items and cleaning supplies. An initial set-up of trash liners, bathroom paper, and paper towels is provided. Extra items needed are the responsibility of the guest.
FALSIFIED RESERVATIONS: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit, and/or rental money payment.
ACTS OF GOD; HURRICANE AND TROPICAL STORM POLICY: No refunds will be made for weather-related reasons, including such things as Hurricanes or Tropical Storms, even if evacuation orders have been issued. Owner and Management Company will not be liable or deemed in default for any failure to perform or for delay in performing any obligations due to or arising out of any act not within their control, including, without limitation, acts of God. We highly recommend getting TRAVEL INSURANCE for your trip. It is up to the Guest to purchase this coverage for their trip. Coverage is available for health and weather-related problems. One company that offers such coverage can be found at www.insuremytrip.com and provides many options. You may order online to purchase this in your name.
WILDLIFE: Please note that Cape San Blas is a natural habitat for many species of wildlife including venomous snakes, alligators, bobcats and bears. Always maintain awareness of your surroundings and accompany children and pets while outside.
LICENSE TO OCCUPY/VIOLATION OF AGREEMENT: The parties acknowledge that, by virtue of this Agreement, Going Coastal is granting a revocable license for guest, and guest’s invitees, to occupy the Going Coastal property subject to the terms of this Agreement. Going Coastal may revoke this license at any time guest or guest’s invitees are in default of any provisions of this Agreement, including but limited to maximum occupancy. Upon such revocation, guests will immediately vacate the property, with no refunds issued. It is mutually agreed and understood that this Agreement is not intended to create a Landlord-Tenant relationship by and between Going Coastal and guest and that Florida’s Landlord and Tenant Act in Chapter 83, Florida Statutes, shall not apply. This Agreement is not assignable by guest. Any purported assignment hereof shall be void and of no force or effect.
MECHANICAL FAILURES: Owner/Property Management Company attempts to properly maintain the Property. While all electrical and mechanical equipment within the Property are in good working order, Owner/Property Management Company cannot guarantee against mechanical failure of electrical service, stopped plumbing, water supply, heating, air conditioning, internet access, cable service, elevator, pool equipment or appliances. Guest agrees to report any inoperative equipment or other maintenance problem to Property Management Company immediately. Property Management Company will make every reasonable effort to have repairs done quickly and efficiently. Guest will allow Property Management Company, or a person permitted by Property Management Company access to the Property for purposes of repair and inspection. Owner or Property Management Company is not responsible for any inconvenience that may occur and no refunds or rent reductions will be made due to failure of such items.
LIMITATION ON LIABILITY: Owner or Property Management Company is not responsible for any accidents, injuries or illness that occur to any member of the Rental Party or Guest’s visitors while in the Property or on the Property. Owner or Property Management Company is not responsible for loss of personal belongings or valuables belonging to any member of the Rental Party or any of Guest’s visitors. Guest agrees to assume the risk of any harm arising from use of the Property. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, SHALL OWNER OR PROPERTY MANAGEMENT COMPANY BE LIABLE TO GUEST OR ANY OTHER PERSON FOR ANY DAMAGES OF ANY NATURE WHATSOEVER INCLUDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR GUEST’S RENTAL OF THE PROPERTY OR USE OF THE PROPERTY.
INDEMNIFICATION: Guest acknowledges that the use of the Property by the Rental Party and Guest’s visitors is entirely at their own risk. Guest will indemnify and hold harmless Owner and Property Management Company from any and all expenses, costs, damages, suits, actions, or liabilities whatsoever arising from or related to any and all loss of or damage to personal property, injury or death resulting from the use or occupancy of the Property.
APPLICABLE LAW: The rental agreement is governed by the laws of the State of Florida and any local governmental rules and regulations that are applicable.
